Frequently Asked Questions
- Do you offer international shipping for your products? ❯
Yes, we offer fast and free international express shipping for all products available at Balticdiag.com. We deliver worldwide — including Europe, North America, South America, Asia, Africa, and Australia — using trusted courier services like DHL, UPS, and FedEx. Every order is shipped with express delivery straight to your door, ensuring quick and secure arrival. Shipping fees are included in the product price, and we provide full tracking information for each shipment so you can follow your package from dispatch to delivery.
- How can I pay for my order on Balticdiag.com? ❯
We accept a wide range of secure global and local payment methods, including:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, China UnionPay, Cartes Bancaires (France)
- Digital Wallets: Apple Pay, Google Pay, PayPal, Alipay, Revolut Pay, MobilePay (Denmark & Finland), Link with Instant Bank Payments (USA)
- Local Payment Methods: Bancontact (Belgium), BLIK & Przelewy24 (Poland), iDEAL (Netherlands), giropay (Germany), EPS (Austria), Klarna (buy now, pay later), SEPA Direct Debit (EU), Kakao Pay, Naver Pay, PAYCO (South Korea)
- Bank Transfers: We also support traditional wire transfers.
- Does this diagnostic tool include software? ❯
No, the EDL V2 Diagnostic Tool | Service Advisor does not include diagnostic software. To use this tool, you will need to have the diagnostic software installed separately.
- Is the EDL V2 Diagnostic Tool | Service Advisor original and genuine? ❯
Yes, the EDL V2 Diagnostic Tool | Service Advisor is a 100% original and genuine product. Using authentic diagnostic tools is important because they ensure accurate results, long-term reliability, and full compatibility with the intended systems. Genuine tools also help prevent malfunctions, misreadings, or damage that can occur when using low-quality or counterfeit alternatives.